Tasks

Daily Tasks

Enter details of completed tasks in each Field ; Only Completed Tasks are considered DONE*

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Date*

Task Category*

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Develop websites for new clients
Manage all accounts on the Company’s whmcs hosting server
Offer client support by creating and responding to all support tickets, within 4hours of reported issues and not later than 24 hours
Follow up on clients for all outstanding payments
give monthly reports on the overall progress of the company
Creating Quotations and Invoices for clients using whmcs
perform weekly and monthly marketing on facebook and LinkedIn platforms Creating content and posting
Train clients to use new online payment system
Ensure that there is email integrity and deliverability across all networks and Assist clients with email issues
perform server health check and mail delivery daily reports
Check webserver traffic daily
Check server security and elimination of any unusual or suspicious files
Check for any possible areas of weaknesses that might lead to server attacks and mitigate them
Server antivirus scan perform a virus scan if needed
Website updates
Call clients every month and record their concerns.
Develop Course contents and upload them courses on the company’s online training platform
Oversee the operations of the Company's Non profit Organization called UPLIFTER by managing subscriptions distribution of funds, organizing meetings, and promoting Vision of the company as an ambassador
Supervision of other employees/technicians and consultants; making sure they perform all their tasks as delegated in a timely manner
Any other task as needed and as directed

Description of Task*

Were the support offered within required time?*

4Hours

24 Hours

Other

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