Tasks

Monthly Tasks

Enter details of completed tasks in each Field ; Only Completed Tasks are considered DONE*

First Name*

Last Name*

Date*

3. Offer client support by creating and responding to all support tickets, within 4hours of reported issues and not later than 24 hours*

Were the support offered withing required time?*

4Hours

24 Hours

Other

If other, please enter how long it took you to resolve the problem*

5. Give monthly reports on the overall progress of the company*

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6. Perform weekly and monthly marketing on facebook and content and posting LinkedIn platforms Creating*

7. Train clients to use new online payment system**

8. Perform server health check and mail delivery daily reports*

9. Creating Quotations and Invoices for clients using whmcs*

10. Ensure that there is email integrity and deliverability across all networks and Assist clients with email issues*

11. Check web-server traffic daily*

12. Check server security and elimination of any unusual or suspicious files*

13. Check for any possible areas of weaknesses that might lead to server attacks and mitigate them*

14. Server antivirus scan perform a virus scan if needed*

15. Website updates , edits and upgrades*

16. Call clients every month and record their concerns.*

17. Develop Course contents and upload them courses on the company’s online training platform*

18. Oversee the operations of the Company's Non profit Organization called UPLIFTER by managing subscriptions distribution of funds, organizing meetings, and promoting Vision of the company as an ambassador*

19. Supervision of other employees/technicians and consultants; making sure they perform all their tasks as delegated in a timely manner*

20. Any other task as needed and as directed*

Tasks

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